Gaming at b11 is more than just the thrill of winning — it's a responsible experience. We believe gaming is only enjoyable when it stays in control. That's why b11 offers multiple tools, guidelines, and support systems, all built with your protection in mind.
Age verification is mandatory when registering at b11. No one under 18 is permitted to open an account. Age is confirmed through the KYC process using a national ID.
You can set your own daily, weekly, or monthly deposit limit. This helps you stay within budget and prevents overspending.
Set a daily playtime limit in advance. Once the time is up, b11 will alert you or automatically end your session, helping prevent time being wasted.
Taking a break is healthy. Use the Cooldown feature on b11 to pause gaming for anywhere between 1 day and 6 weeks. Your account will be locked during this period.
If your gaming feels out of control, use Self-Exclusion. b11 allows you to close your account for anywhere from 6 months to permanently.
Set your own limit on how much you can lose before play stops automatically. This tool protects you from major financial loss and helps build responsible gaming habits.
Responsible gaming means treating gaming as a healthy form of entertainment — not as a source of income or a way to solve problems. b11 always wants its users to enjoy games with a clear head, within a set budget, and within their means.
As online gaming grows in Bangladesh, some players are developing problems with addiction. The impact goes beyond financial loss — it affects mental health and family relationships too. b11 believes that with the right information, awareness, and tools, gaming can remain an enjoyable and safe experience.
Our responsible gaming policy is built in line with the guidelines of international gaming regulatory bodies. Every user's protection is our top priority. That's why b11 offers multiple self-control tools that are easy to use and completely free.
Remember: gaming is entertainment, not a guaranteed source of income. Winning and losing are both part of the game. Only bet what you can afford to lose without affecting your daily life.
After logging in to b11, go to Account Settings and find the "Responsible Gaming" section. From there, you can directly access the following tools:
Set the maximum amount you can deposit daily, weekly, or monthly. Reducing a limit takes effect immediately, but increasing it requires a 24-hour waiting period.
Set how many hours you want to play each day in advance. Once the time is up, a reminder will appear. This feature helps you preserve time for family and maintain focus at work.
A notification will appear on screen at set intervals, reminding you how long you have been playing and how much you have spent. Many players find this a highly effective way to stay alert.
If you feel like you need a short break, use the Cooldown period. If things feel out of control, use Self-Exclusion. During Self-Exclusion, you won't be able to log into your account and no promotional messages will be sent to you.
Once Self-Exclusion is activated, it cannot be cancelled before the set period ends. Please think it through carefully before making the decision.
Answer the following questions honestly. If most of your answers are yes, it may be time to seek help.
Are you spending more than your set budget and regretting it later?
Are you betting more to try to recover money you've lost?
Do you feel restless, irritable, or angry when you cannot game?
Is gaming causing you to neglect family, work, or studies?
Are you borrowing money or diverting funds from essential expenses to game?
Are you hiding your gaming activity from family or friends?
If you answered "Yes" to 3 or more questions, please contact b11 Support or use Self-Exclusion. Your well-being is our top priority.
If you notice these signs, seek help immediately:
Gaming is making it difficult to pay bills or buy food.
Gaming late into the night is affecting your sleep and health.
Gaming is causing problems with family or friends.
Feeling anxious or low when you are unable to play.
If you feel that you or a loved one needs help, take the following steps:
Set a maximum deposit limit on a daily, weekly, or monthly basis. The most effective way to stay financially secure.
Decide how long you will play each day. You will receive an automatic alert when your time is up.
Receive reminders about your gaming activity at set intervals and stay aware.
Set a limit on how much you can lose before being unable to play further. Protect yourself from significant losses.
Take a break from gaming for 1 day to 6 weeks. Your account will be fully locked during this time.
Close your account for 6 months or permanently. No promotional messages will be sent during this period.